YWAM Wollongong

Legal & Transparency

Privacy Policy

How we collect, use, and protect your information — and your rights as a visitor to our site.

Last updated: 1 July 2026

Data Collection

What we collect

Personal identification information

We may collect personal identification information from you in a variety of ways in connection with activities, services, features or resources we make available on our site. You may visit our site anonymously. We will collect personal identification information only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain site-related activities.

Technical data

We may collect non-personal identification information whenever you interact with our site. This may include browser name, computer type, and technical information about your means of connection to our site — such as your operating system and internet service provider — and other similar information.

Cookies & Analytics

Browser cookies

Our site uses cookies to enhance your experience. We use them to personalise content, provide social media features, and analyse traffic. Your browser places cookies on your device for record-keeping purposes and sometimes to store preferences about your use of the site.

You may choose to set your browser to refuse cookies or to alert you when cookies are being sent. If you do, some parts of the site may not function properly. We also share information about your use of our site with our analytics partners. You consent to our cookies if you continue to use our website.

Cookie consent

Cookies that are strictly necessary for the operation of this site may be stored on your device without consent. For all other types of cookies, your permission is required. You can change or withdraw your consent at any time by adjusting your browser settings.

Data Usage

How we use your information

To run and operate our siteWe may need your information to display content on the site correctly.
To improve customer serviceThe information you provide helps us respond to service requests and support needs more efficiently.
To personalise your experienceWe may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
To improve our siteWe may use feedback you provide to improve our products and services.
To respond to inquiriesWe may use the email address you provide voluntarily to respond to your inquiries, questions, and other requests.
To send regular updatesWe may use the email address you provide voluntarily to send regular emails to inform you of updates, where you have opted in.

User Rights

Access, correction & deletion

We respect your privacy rights and provide you with reasonable access to the personal data you may have provided through your use of this site. If you wish to access, amend, or request deletion or transfer of any information we hold about you, please contact us using the details at the bottom of this page. At your request, we will have any reference to you deleted or blocked in our databases.

At any time, you may object to the processing of your personal data on legitimate grounds, except where otherwise permitted by applicable law. If you believe your right to privacy has been infringed upon, please contact our Data Protection Officer at contact@ywamwollongong.org. You also have a right to lodge a complaint with data protection authorities.

Google Analytics opt-out

You may opt out from the collection of navigation information about your visit by using the Google Analytics Opt-out Browser Add-on, available from Google.

Security & Protection

How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the site, and you do so at your own risk. If you believe your personal data has been compromised, please contact us immediately. If we learn of a security system breach, we will inform you and the relevant authorities in accordance with applicable law.

Data Disclosure

Sharing your information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information — not linked to any personal identification information — regarding visitors and users with our ministry partners and trusted affiliates for the purposes outlined in this policy.

We may use third-party service providers to help us operate our ministry and this site, or to administer activities on our behalf — such as sending newsletters, surveys, or hosting. We may share your information with these third parties for those limited purposes, provided you have given us permission. This permission is obtained when you use this site as outlined in the Terms & Acceptance section below.

Communications

Electronic newsletters

If you decide to opt in to our mailing list, you will receive emails that may include ministry news, updates, related opportunities, or service information. We may use third-party service providers to help operate our ministry and administer activities on our behalf — such as sending newsletters or surveys. We may share your information with these third parties for those limited purposes, provided you have given us your permission.

Compliance & Safeguarding

Protecting vulnerable persons

Protecting the privacy of the very young is especially important to us. We are also committed to the protection of vulnerable persons who are less able to protect themselves against harm and exploitation due to age, illness, trauma, or disability.

For that reason, we never collect or maintain information at our site from those we actually know are under 13 years old or a vulnerable person, and no part of our site is structured to attract anyone under 13 years old.

Legal framework

We are bound by the Privacy Act 1988 (Cth), the General Data Protection Regulation (GDPR) of the European Union, and the ACNC External Conduct Standards 2019. These set out principles concerning the privacy of individuals that we are committed to upholding.

Policy Amendments

Changes to this policy

YWAM Wollongong has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Terms & Acceptance

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Information

Questions about this policy?

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with us, we would be glad to hear from you.

YWAM Wollongong

Post2 Wentworth Street, Port Kembla NSW 2505, Australia